Identity and Access Management 101

Whether it be cloud, mobile, or on-premises, every technology you use stores certain confidential data that are accessed by your employees. So how do you guarantee the safety of said data from cyber threats like identity theft, phishing attacks and more? IAM is the answer.

What is IAM?

Identity and access management is a system that secures, stores, and manages user identities and access privileges. It ensures that users are who they say they are and will grant access to applications and resources only if they have the permission to use them.

Some of the most common IAM solutions include single sign-on (SSO), multi-factor authentication (MFA), and access management, all of which can be deployed on-premises or in the cloud.

Why is it so important?

Modern technology enables businesses to be more agile and efficient than ever before. For instance, the cloud lets your employees work from anywhere at anytime on any device. However, this means that your workforce has moved beyond the protections of on-premise security.

That’s why you need to embrace another security solution, one that focuses on identity rather than physical or network security, which is exactly what IAM was designed for. It makes sure that your employees, customers, and partners are who they say they are and are only able to access the resources they need, nothing more. And that’s just scratching the surface on how IAM can benefit your company.

Centralize access control

Too much access to certain systems are risky and too little can hamper productivity and frustrate users. IAM strikes the perfect balance by letting you set centralized policies for the right access privileges. For example, you can deny your design team access to the accounting system while granting it to your CFO.

Each user’s role and attribute can be used to determine which resources they’re allowed to access and to what extent. This not only offers better security but also more flexibility and ease of management.

Lower chances of data breaches

With SSO and MFA, your employees will no longer have to remember multiple passwords. Instead, they’ll be able to prove their identity using evidence-based authorization such as answering a personal question that only they would know. IAM also comes equipped with advanced encryption tools to protect sensitive data and so reduces the risk of compromised user credentials.

Improve user experience

Customers today interact with your company across multiple channels, whether in the cloud or via third-party applications. This is where IAM helps provide a better experience through SSO, self-service capabilities, and unified customer profiles that makes communication processes quick and easy.

Your employees, on the other hand, will be able to access the information they need securely and conveniently no matter where they are. This means productivity will no longer be confined to their office table.

Achieve regulatory compliance

Businesses today must meet the constantly changing regulatory requirements concerning data access governance and privacy management. IAM was designed with just that in mind and provides control over who can access data and how it can be used and shared.

Reduce IT costs

IAM automates and standardizes many aspects of identity, authentication, and authorization management. This means you’ll be able to minimize significant labor costs associated with keeping your business environment secure.

Identity and access management solution equips you with much-needed security without compromising on usability and convenience. To operate in today’s digital business environment, it’s not a matter of “if” but “when” you’ll adopt IAM within your company.

If you’re looking to enhance company-wide security, whether with IAM or other solutions, why not give us a call? We’re sure we can help.

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IAM benefits for your business

Your employees access applications and confidential business data every day. Hackers, on the other hand, are trying to do the exact same thing but for more malicious reasons. To make matters worse, even employees can go rogue and steal your data, which is why it’s crucial that you have an IAM solution in place.

What is IAM?

Identity and access management is a system that secures, stores, and manages user identities and access privileges. It ensures that users are who they say they are and will grant access to applications and resources only if they have the permission to use them.

Some of the most common IAM solutions include single sign-on (SSO), multi-factor authentication (MFA), and access management, all of which can be deployed on-premises or in the cloud.

Why is it so important?

Modern technology enables businesses to be more agile and efficient than ever before. For instance, the cloud lets your employees work from anywhere at anytime on any device. However, this means that your workforce has moved beyond the protections of on-premise security.

That’s why you need to embrace another security solution, one that focuses on identity rather than physical or network security, which is exactly what IAM was designed for. It makes sure that your employees, customers, and partners are who they say they are and are only able to access the resources they need, nothing more. And that’s just scratching the surface on how IAM can benefit your company.

Centralize access control

Too much access to certain systems are risky and too little can hamper productivity and frustrate users. IAM strikes the perfect balance by letting you set centralized policies for the right access privileges. For example, you can deny your design team access to the accounting system while granting it to your CFO.

Each user’s role and attribute can be used to determine which resources they’re allowed to access and to what extent. This not only offers better security but also more flexibility and ease of management.

Lower chances of data breaches

With SSO and MFA, your employees will no longer have to remember multiple passwords. Instead, they’ll be able to prove their identity using evidence-based authorization such as answering a personal question that only they would know. IAM also comes equipped with advanced encryption tools to protect sensitive data and so reduces the risk of compromised user credentials.

Improve user experience

Customers today interact with your company across multiple channels, whether in the cloud or via third-party applications. This is where IAM helps provide a better experience through SSO, self-service capabilities, and unified customer profiles that makes communication processes quick and easy.

Your employees, on the other hand, will be able to access the information they need securely and conveniently no matter where they are. This means productivity will no longer be confined to their office table.

Achieve regulatory compliance

Businesses today must meet the constantly changing regulatory requirements concerning data access governance and privacy management. IAM was designed with just that in mind and provides control over who can access data and how it can be used and shared.

Reduce IT costs

IAM automates and standardizes many aspects of identity, authentication, and authorization management. This means you’ll be able to minimize significant labor costs associated with keeping your business environment secure.

Identity and access management solution equips you with much-needed security without compromising on usability and convenience. To operate in today’s digital business environment, it’s not a matter of “if” but “when” you’ll adopt IAM within your company.

If you’re looking to enhance company-wide security, whether with IAM or other solutions, why not give us a call? We’re sure we can help.

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Why your business need IAM

You might not be interested in learning about IT, and we don’t blame you, you didn’t start your business to master the ins and outs of servers. But whether you like it or not, your business relies heavily on technology to survive. This is why there are certain aspects of IT that you can’t afford to ignore and IAM is one of them.

What is IAM?

Identity and access management is a system that secures, stores, and manages user identities and access privileges. It ensures that users are who they say they are and will grant access to applications and resources only if they have the permission to use them.

Some of the most common IAM solutions include single sign-on (SSO), multi-factor authentication (MFA), and access management, all of which can be deployed on-premises or in the cloud.

Why is it so important?

Modern technology enables businesses to be more agile and efficient than ever before. For instance, the cloud lets your employees work from anywhere at anytime on any device. However, this means that your workforce has moved beyond the protections of on-premise security.

That’s why you need to embrace another security solution, one that focuses on identity rather than physical or network security, which is exactly what IAM was designed for. It makes sure that your employees, customers, and partners are who they say they are and are only able to access the resources they need, nothing more. And that’s just scratching the surface on how IAM can benefit your company.

Centralize access control

Too much access to certain systems are risky and too little can hamper productivity and frustrate users. IAM strikes the perfect balance by letting you set centralized policies for the right access privileges. For example, you can deny your design team access to the accounting system while granting it to your CFO.

Each user’s role and attribute can be used to determine which resources they’re allowed to access and to what extent. This not only offers better security but also more flexibility and ease of management.

Lower chances of data breaches

With SSO and MFA, your employees will no longer have to remember multiple passwords. Instead, they’ll be able to prove their identity using evidence-based authorization such as answering a personal question that only they would know. IAM also comes equipped with advanced encryption tools to protect sensitive data and so reduces the risk of compromised user credentials.

Improve user experience

Customers today interact with your company across multiple channels, whether in the cloud or via third-party applications. This is where IAM helps provide a better experience through SSO, self-service capabilities, and unified customer profiles that makes communication processes quick and easy.

Your employees, on the other hand, will be able to access the information they need securely and conveniently no matter where they are. This means productivity will no longer be confined to their office table.

Achieve regulatory compliance

Businesses today must meet the constantly changing regulatory requirements concerning data access governance and privacy management. IAM was designed with just that in mind and provides control over who can access data and how it can be used and shared.

Reduce IT costs

IAM automates and standardizes many aspects of identity, authentication, and authorization management. This means you’ll be able to minimize significant labor costs associated with keeping your business environment secure.

Identity and access management solution equips you with much-needed security without compromising on usability and convenience. To operate in today’s digital business environment, it’s not a matter of “if” but “when” you’ll adopt IAM within your company.

If you’re looking to enhance company-wide security, whether with IAM or other solutions, why not give us a call? We’re sure we can help.

Posted in Business, General Articles B | Tagged , , , , , , | Comments closed

Fight mobile malware with MTD

Protecting your business data goes beyond making sure your office computers and networks are safe. Because of this, businesses are recognizing the importance of a mobile threat detection (MTD) strategy, which puts up barriers in your company’s mobile devices in order to block mobile malware and other threats. Here’s what you need to know about adopting it.

How machine learning helps

Mobile threat detection is an all-around solution that protects the physical device, its network traffic, and the applications from malware. It is augmented by a machine learning mechanism, which allows devices to recognize usage patterns and identify potentially malicious behavior without additional programming.

Not only is it able to identify abnormal behavior, it’s also useful in cases involving multiple mobile devices. For example, you’re monitoring a hundred Android mobile devices running on a specific OS version and one deviates from the rest; machine learning makes it easy to spot that anomaly and detect possible threats.

Is MTD effective in detecting malware?

It’s no secret that most malware are cleverly disguised as useful programs or apps, making them difficult to detect. The key to finding — and defending against them — is recognizing irregular patterns in user behavior and how individual devices function.

For this reason, a simple scan is not enough, especially for cyber crimes like phishing scams directed toward individual recipients. Machine learning integrated into mobile threat detection helps by observing both the app and the user’s behavior. But despite this formidable combination, cyber criminals continue to develop more sophisticated ways to attack computer systems and mobile devices. As such, mobile security needs to cover applications, networks, and devices to be effective.

How to adopt MTD solutions

MTD is an essential part of mobile security and is widely offered by various vendors. However, implementing one requires a thorough evaluation of important factors, including industry regulations and the level of sensitivity of the data stored and/or exchanged in your mobile devices.

Your chosen MTD solution should also be able to inspect mobile devices’ hidden weaknesses that can make individual devices and your entire network vulnerable to malware. Moreover, it should be able to identify suspicious connections and unusual network traffic.

Developing strong defenses for mobile devices is fast becoming a critical component in many businesses’ cyber security strategies. And although mobile threat detection remains an imperfect means to detect malware, it is far more powerful than traditional anti-malware solutions.

Businesses like yours need comprehensive security solutions to fend off cyber attacks, whether on your PCs, laptops, or smartphones. For expert IT security recommendations, call us today!

Posted in Android, General Articles C | Tagged , , , , | Comments closed

How MTD improves your mobile security

Cyber criminals will stop at nothing to attack your systems and profit from it…and they know there are vulnerabilities to be exploited in businesses that use mobile technology. To beef up data security, adopt a mobile threat detection (MTD) strategy.

How machine learning helps

Mobile threat detection is an all-around solution that protects the physical device, its network traffic, and the applications from malware. It is augmented by a machine learning mechanism, which allows devices to recognize usage patterns and identify potentially malicious behavior without additional programming.

Not only is it able to identify abnormal behavior, it’s also useful in cases involving multiple mobile devices. For example, you’re monitoring a hundred Android mobile devices running on a specific OS version and one deviates from the rest; machine learning makes it easy to spot that anomaly and detect possible threats.

Is MTD effective in detecting malware?

It’s no secret that most malware are cleverly disguised as useful programs or apps, making them difficult to detect. The key to finding — and defending against them — is recognizing irregular patterns in user behavior and how individual devices function.

For this reason, a simple scan is not enough, especially for cyber crimes like phishing scams directed toward individual recipients. Machine learning integrated into mobile threat detection helps by observing both the app and the user’s behavior. But despite this formidable combination, cyber criminals continue to develop more sophisticated ways to attack computer systems and mobile devices. As such, mobile security needs to cover applications, networks, and devices to be effective.

How to adopt MTD solutions

MTD is an essential part of mobile security and is widely offered by various vendors. However, implementing one requires a thorough evaluation of important factors, including industry regulations and the level of sensitivity of the data stored and/or exchanged in your mobile devices.

Your chosen MTD solution should also be able to inspect mobile devices’ hidden weaknesses that can make individual devices and your entire network vulnerable to malware. Moreover, it should be able to identify suspicious connections and unusual network traffic.

Developing strong defenses for mobile devices is fast becoming a critical component in many businesses’ cyber security strategies. And although mobile threat detection remains an imperfect means to detect malware, it is far more powerful than traditional anti-malware solutions.

Businesses like yours need comprehensive security solutions to fend off cyber attacks, whether on your PCs, laptops, or smartphones. For expert IT security recommendations, call us today!

Posted in Android, General Articles B | Tagged , , , , | Comments closed

MTD enhances your business’s security

More and more customers are using their smartphones and tablets to browse and purchase products. That is why many businesses are adopting a mobile-first strategy and shifting their focus on improving their websites on mobile platforms. But to stand a better chance of enhancing business security, you need to adopt mobile threat detection (MTD) tactics.

How machine learning helps

Mobile threat detection is an all-around solution that protects the physical device, its network traffic, and the applications from malware. It is augmented by a machine learning mechanism, which allows devices to recognize usage patterns and identify potentially malicious behavior without additional programming.

Not only is it able to identify abnormal behavior, it’s also useful in cases involving multiple mobile devices. For example, you’re monitoring a hundred Android mobile devices running on a specific OS version and one deviates from the rest; machine learning makes it easy to spot that anomaly and detect possible threats.

Is MTD effective in detecting malware?

It’s no secret that most malware are cleverly disguised as useful programs or apps, making them difficult to detect. The key to finding — and defending against them — is recognizing irregular patterns in user behavior and how individual devices function.

For this reason, a simple scan is not enough, especially for cyber crimes like phishing scams directed toward individual recipients. Machine learning integrated into mobile threat detection helps by observing both the app and the user’s behavior. But despite this formidable combination, cyber criminals continue to develop more sophisticated ways to attack computer systems and mobile devices. As such, mobile security needs to cover applications, networks, and devices to be effective.

How to adopt MTD solutions

MTD is an essential part of mobile security and is widely offered by various vendors. However, implementing one requires a thorough evaluation of important factors, including industry regulations and the level of sensitivity of the data stored and/or exchanged in your mobile devices.

Your chosen MTD solution should also be able to inspect mobile devices’ hidden weaknesses that can make individual devices and your entire network vulnerable to malware. Moreover, it should be able to identify suspicious connections and unusual network traffic.

Developing strong defenses for mobile devices is fast becoming a critical component in many businesses’ cyber security strategies. And although mobile threat detection remains an imperfect means to detect malware, it is far more powerful than traditional anti-malware solutions.

Businesses like yours need comprehensive security solutions to fend off cyber attacks, whether on your PCs, laptops, or smartphones. For expert IT security recommendations, call us today!

Posted in Android, General Articles A | Tagged , , , , | Comments closed

5 Types of virtualization

The age-old proverb “There’s more than one way to skin a cat” is especially relevant when budgeting for IT services. With the right technology consulting and support, any business can afford customized solutions that employ creative methods to achieve its end goals. As just one example, let’s review all the ways you can use virtualization technology!

What is the core concept of virtualization?

By virtualizing any of the items below, you can trick software into recognizing hardware when none actually exists. The easiest way to explain this is with examples from the most common type of this technology: hardware virtualization.

  • If you had one high-powered computer processor, virtualization would allow you to split it up and run four separate operating systems (Windows, Apple OS, etc.), each seemingly running on a standalone, low-powered processor.
  • Conversely, virtualization could also be used to connect four high-powered processors to create what your operating system would recognize as one ultra-fast piece of hardware.

This technology can be applied in a number of ways to create opportunities for more efficient resource utilization and cost savings.

Desktop virtualization

Sometimes referred to as cloud desktops, this form of virtualization grants you access to a fully functioning computer that you access via a local network or the internet. Somewhere, a server has allocated a portion of its hardware resources for your virtual desktop. With a keyboard, monitor, mouse, and extremely low-end computer, you can connect to this virtual desktop and utilize all the processing power and storage the server has set aside for it.

Application virtualization

By installing a program on a server hard drive, your employee workstations can use their computing resources to run the program, but restrict data from being stored on their hard drives. The program and the documents it creates will never leave the server hard drive, making it much harder for hackers to compromise them.

With more advanced virtualization solutions, your server can also allocate the computing resources necessary to run the program, meaning your workstations are merely a window to your server.

Storage virtualization

Similar to hardware virtualization, this strategy makes it easy to organize how your data is stored. In addition to combining hard drives across several computers into a massive virtual drive, storage virtualization also stores data based on how important it is. Frequently used documents are saved to your fastest drives and can be automatically backed up to the cloud.

Network virtualization

If your office has more than 10 workstations, it makes sense to consider network virtualization, which allows you to separate vulnerable devices. For example, if you had one server that handles a lot of web traffic and another that stored sensitive documents, you might want to connect them to different networks to avoid a cross contamination. Network virtualization would allow you to do that without buying any new hardware!

Even with our simplified explanations, virtualization is still a complicated subject. Rather than try to figure it out in a few hundred words, give us a call and we’ll show you in person!

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The many faces of virtualization technology

Not too long ago, the cloud was the money-saving IT trend for consumers and business owners. Now, that title goes to virtualization technology. It’s new, it’s complicated, but it’s not something you can ignore. Here are a few ways you can use virtualization to improve efficiency and productivity in your office.

What is the core concept of virtualization?

By virtualizing any of the items below, you can trick software into recognizing hardware when none actually exists. The easiest way to explain this is with examples from the most common type of this technology: hardware virtualization.

  • If you had one high-powered computer processor, virtualization would allow you to split it up and run four separate operating systems (Windows, Apple OS, etc.), each seemingly running on a standalone, low-powered processor.
  • Conversely, virtualization could also be used to connect four high-powered processors to create what your operating system would recognize as one ultra-fast piece of hardware.

This technology can be applied in a number of ways to create opportunities for more efficient resource utilization and cost savings.

Desktop virtualization

Sometimes referred to as cloud desktops, this form of virtualization grants you access to a fully functioning computer that you access via a local network or the internet. Somewhere, a server has allocated a portion of its hardware resources for your virtual desktop. With a keyboard, monitor, mouse, and extremely low-end computer, you can connect to this virtual desktop and utilize all the processing power and storage the server has set aside for it.

Application virtualization

By installing a program on a server hard drive, your employee workstations can use their computing resources to run the program, but restrict data from being stored on their hard drives. The program and the documents it creates will never leave the server hard drive, making it much harder for hackers to compromise them.

With more advanced virtualization solutions, your server can also allocate the computing resources necessary to run the program, meaning your workstations are merely a window to your server.

Storage virtualization

Similar to hardware virtualization, this strategy makes it easy to organize how your data is stored. In addition to combining hard drives across several computers into a massive virtual drive, storage virtualization also stores data based on how important it is. Frequently used documents are saved to your fastest drives and can be automatically backed up to the cloud.

Network virtualization

If your office has more than 10 workstations, it makes sense to consider network virtualization, which allows you to separate vulnerable devices. For example, if you had one server that handles a lot of web traffic and another that stored sensitive documents, you might want to connect them to different networks to avoid a cross contamination. Network virtualization would allow you to do that without buying any new hardware!

Even with our simplified explanations, virtualization is still a complicated subject. Rather than try to figure it out in a few hundred words, give us a call and we’ll show you in person!

Posted in General Articles C, Virtualization | Tagged , , , , , , | Comments closed

Understanding virtualization strategies

If the phrase “virtualization technology” either stresses you out or puts you to sleep, this article is for you. We’re going to explain once and for all how this emerging trend works and how small businesses can take advantage of it.

What is the core concept of virtualization?

By virtualizing any of the items below, you can trick software into recognizing hardware when none actually exists. The easiest way to explain this is with examples from the most common type of this technology: hardware virtualization.

  • If you had one high-powered computer processor, virtualization would allow you to split it up and run four separate operating systems (Windows, Apple OS, etc.), each seemingly running on a standalone, low-powered processor.
  • Conversely, virtualization could also be used to connect four high-powered processors to create what your operating system would recognize as one ultra-fast piece of hardware.

This technology can be applied in a number of ways to create opportunities for more efficient resource utilization and cost savings.

Desktop virtualization

Sometimes referred to as cloud desktops, this form of virtualization grants you access to a fully functioning computer that you access via a local network or the internet. Somewhere, a server has allocated a portion of its hardware resources for your virtual desktop. With a keyboard, monitor, mouse, and extremely low-end computer, you can connect to this virtual desktop and utilize all the processing power and storage the server has set aside for it.

Application virtualization

By installing a program on a server hard drive, your employee workstations can use their computing resources to run the program, but restrict data from being stored on their hard drives. The program and the documents it creates will never leave the server hard drive, making it much harder for hackers to compromise them.

With more advanced virtualization solutions, your server can also allocate the computing resources necessary to run the program, meaning your workstations are merely a window to your server.

Storage virtualization

Similar to hardware virtualization, this strategy makes it easy to organize how your data is stored. In addition to combining hard drives across several computers into a massive virtual drive, storage virtualization also stores data based on how important it is. Frequently used documents are saved to your fastest drives and can be automatically backed up to the cloud.

Network virtualization

If your office has more than 10 workstations, it makes sense to consider network virtualization, which allows you to separate vulnerable devices. For example, if you had one server that handles a lot of web traffic and another that stored sensitive documents, you might want to connect them to different networks to avoid a cross contamination. Network virtualization would allow you to do that without buying any new hardware!

Even with our simplified explanations, virtualization is still a complicated subject. Rather than try to figure it out in a few hundred words, give us a call and we’ll show you in person!

Posted in General Articles B, Virtualization | Tagged , , , , , , | Comments closed

VoIP’s evolution in 2018

While Voice over IP (VoIP) phone systems may not get as much attention as the cloud or CRM software, you’ll be happy to know there is an evolution in store for 2018. From new features to market trends, here are our predictions for VoIP in the coming year.

Faster networks will improve call quality
With more 5G mobile networks expected to go online in 2018, the quality of VoIP calls will get even better. 5G offers wireless speeds ten times faster than 4G, significantly reducing common issues like call jitter, echoes, and packet loss. Faster upload and download speeds also allow for stable, high-quality video streaming from anywhere with a strong 5G signal. All in all, this new mobile network will definitely empower more users to work remotely.

Artificial intelligence will enhance telecom systems
AI technology has huge implications for VoIP phone systems.

Before a call, AI could be used to recognize poor call-quality and fix it immediately — like a self-healing network. This means issues like low bandwidth, improper network configuration, and high latency can be resolved in real time, guaranteeing crystal clear calls and minimizing the need for human intervention.

We also anticipate AI-powered unified communications programs that will analyze conversations, email correspondence, and speech patterns also in real time to produce valuable insights into customer behavior and sales performance. With this information, marketing firms will be able to improve their sales tactics and customer service.

So far, major developers and telecom providers are still working on prototypes of this technology, but more AI functionality will likely appear in 2018.

Voice assistants will get smarter
In addition to providing customer-behavior analytics, we predict that AI will also be used to answer calls. Thanks to improvements in language processing, voice assistants like Siri and Alexa are getting better at interpreting simple commands and interacting directly with customers.

For example, voice bots can handle simple queries that would normally be found in FAQs, while customer service agents resolve more complicated issues. If implemented correctly, this has the potential to increase resolution rates and reduce time spent on basic tasks.

Plain old telephone systems will die out
Given the popularity of VoIP phone systems, telecom analysts predict that the demise of traditional landlines is well underway. Of course, support for old-school phone systems will still be available, but the businesses that use them will be a minority.

VoIP offers enterprise-level features, hardware, support, and upgrades for a fixed monthly fee, making it a smarter choice for future-proofing business communications.

This is why you should consider VoIP migration your goal for 2018. As a professional VoIP provider, we can help you with this process. Simply contact us today to learn about all the benefits of a futuristic phone system.

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